Q: How do I become a Plight Hero driver
A:To become a driver, visit our Driver Sign-Up page and complete the application form. Our team will review your application and get in touch with you.
Q: What are the requirements to drive for Plight Hero?
A: You must be at least 21 years old, have a valid driver’s license, and own a vehicle in good condition. A background check and vehicle inspection are also required.
Q: How do I log in to the driver app?
A: Download the Plight Hero Driver app from the App Store or Google Play. Open the app, enter your registered email and password, and tap “Log In.”
To become a driver, visit our Driver Sign-Up page and complete the application form. Our team will review your application and get in touch with you.
You must be at least 21 years old, have a valid driver's license, and own a vehicle in good condition. A background check and vehicle inspection are also required.
A: Download the Plight Hero Driver app from the App Store or Google Play. Open the app, enter your registered email and password, and tap "Log In."
Q: How do I get paid?
A: Payments are made weekly via direct deposit to your bank account. Ensure your banking details are up to date in the driver app.
Q: Can I track my earnings?
A: Yes, you can track your earnings in real-time through the driver app. Navigate to the “Earnings” tab
to view your daily and weekly totals.
Q: What if I have a payment issue?
A: For payment issues, contact our support team through the app. Go to “Help”> “Payment Issues” and
submit a support ticket.
Payments are made weekly via direct deposit to your bank account. Ensure your banking details are up to date in the driver app.
Yes, you can track your earnings in real-time through the driver app. Navigate to the "Earnings" tab to view your daily and weekly totals.
For payment issues, contact our support team through the app. Go to "Help"> "Payment Issues" and submit a support ticket.
Q: How do I accept delivery requests?
A: When a delivery request comes in, you will receive a notification on your app. Review the details and
tap “Accept” to take the job.
Q: What should I do if I can’t complete a delivery?
A: If you’re unable to complete a delivery, contact customer support immediately through the app. Go
to “Help”> “Delivery Issues and explain the situation.
Q: How do I handle multiple deliveries at once?
A: The driver app will optimize your route for multiple deliveries. Follow the instructions in the app to
ensure timely and efficient deliveries.
When a delivery request comes in, you will receive a notification on your app. Review the details and tap "Accept" to take the job.
A: If you're unable to complete a delivery, contact customer support immediately through the app. Go to "Help"> "Delivery Issues and explain the situation.
A: The driver app will optimize your route for multiple deliveries. Follow the instructions in the app to ensure timely and efficient deliveries.
Q: How do I update my profile information?
A: To update your profile, open the driver app, go to “Account” > “Profile,” and make the necessary
changes. Save your updates before exiting.
Q: How can I change my availability?
A: Adjust your availability in the app by navigating to “Account” > “Availability.” Set your preferred
working hours and save your settings.
Q: What if I need to take a break or go offline?
A: You can go offline anytime by tapping the “Go Offline” button in the app. Remember to finish any
active deliveries before going offline.
To update your profile, open the driver app, go to "Account" > "Profile," and make the necessary changes. Save your updates before exiting.
Adjust your availability in the app by navigating to "Account" > "Availability." Set your preferred working hours and save your settings.
You can go offline anytime by tapping the "Go Offline" button in the app. Remember to finish any active deliveries before going offline.
Q: How do I report an issue with a delivery?
A: Report issues directly through the app. Go to “Help” > “Report an Issue,” select the relevant category,
and provide a detailed description of the problem.
Q: Who do I contact for technical support?
A: For technical support, visit the “Help” section in the app and submit a support ticket. Our team will get
back to you as soon as possible.
Q: How can I provide feedback?
A: Your feedback is important to us. Use the “Feedback” option in the app to share your thoughts and
suggestions.
Report issues directly through the app. Go to "Help" > "Report an Issue," select the relevant category, and provide a detailed description of the problem.
For technical support, visit the "Help" section in the app and submit a support ticket. Our team will get back to you as soon as possible.
Your feedback is important to us. Use the "Feedback" option in the app to share your thoughts and suggestions.
